TRANSPORTATION ASSOCIATE

For over a century Charlotte Pipe and Foundry Company has been manufacturing pipe and fittings exclusively in the USA, employing 1,400 loyal, hard-working Americans. Today we manufacture the industry's broadest range of standard and specialty DWV products, including cast iron and plastic pipe and fittings.

Charlotte Pipe is headquartered in Charlotte, NC, and has seven plant locations across the United States.

Transportation Associate

Overview:

The Transportation Associate supports transportation operations through data analysis, carrier performance monitoring, freight audit oversight, claims management, and continuous process improvement initiatives. This position serves as a key resource in identifying transportation trends, resolving operational exceptions, and recommending actions that improve service, compliance, and freight spend performance.

Working cross-functionally with Customer Service, Distribution, Manufacturing, Finance, and third-party carriers, the Transportation Associate evaluates transportation performance, investigates root causes of service and cost issues, and supports operational decision-making through reporting and analysis. This is an in-person position based at our headquarters in Charlotte, NC.

We are looking for an analytical and solution-oriented professional who is comfortable working independently, managing multiple priorities, and identifying opportunities to improve transportation processes and performance. The successful candidate will demonstrate strong problem-solving skills, curiosity, initiative, and a desire to contribute to continuous improvement efforts across the transportation network.

Key Responsibilities:

• Freight Audit & Financial Analysis

• • Audit and analyze carrier freight invoices for accuracy, ensure compliance with rates and policies.
  • Investigate freight bill discrepancies and determine appropriate corrective actions in coordination with carriers, Accounts Payable and internal stakeholders.
  • Monitor freight spend trends and identify opportunities for cost recovery and process improvement.
  • Assist in development of Transportation cost reporting and performance metrics.

• Claims Management

• • Manage Transportation claims for lost or damaged shipments, ensuring all required documentation is collected and submitted to carriers.
  • Track claim progress and follow up to ensure timely resolution and reimbursement.
  • Maintain organized claim files and report claim trends to the transportation team for continuous improvement efforts.
  • Coordinate with carriers and shipping locations to develop claims mitigation strategies.

• Customer Service Support

• • Respond Transportation-related customer service inquiries regarding shipment status, delivery schedules, and tracking updates.
  • Collaborate with carriers, warehouses, and customer service teams to provide timely and accurate shipment information.

• Operation Support

• • Assist with data entry, reporting, and Transportation analysis to support day-to-day logistics operations.
  • Help maintain shipping documentation and ensure compliance with company procedures and policies.
  • Contribute to process improvement initiatives within the transportation department.

• Requirements/Qualifications

• • BA/BS college degree; Supply Chain background preferred
  • Knowledge of or the ability to learn SAP and IBP (Integrated Business Planning) functionality
  • Ability to communicate effectively with various organizational levels
  • Analytical and statistical skills
  • Proficient in MS Office suite of programs, primarily Excel
  • Ability to prioritize and manage multiple tasks simultaneously

• Benefits
  • Excellent medical and dental insurance package
  • 401(k) plan with generous company match
  • Paid time off
  • Quarterly gym membership reimbursement

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.